About Us

4Matrix is the most powerful system available for managing the performance of pupils across their subjects.

4Matrix is a development of New Media Learning Ltd, an education consultancy specialising in school improvement, training and software development. This project started its life in 2002 by two school improvement advisers - Mike and Bob - based on techniques evolved from working with school leaders over several years, and from Ofsted inspection work.

Our aim is to make 4Matrix the most comprehensive secondary school performance data system available at an affordable price. We are not a hard-sell company and we are pleased that there is a choice in this market. We concentrate on development rather than promotion - so we may not be the first company in this market that you hear about. We listen to our customers and aim to turn their suggestions into our priorities. We believe in openness in showing people what they are getting before placing an order, and we provide a free use period of 30 days so that schools can make sure that they are completely satisfied with what 4Matrix can do. We do not tie your school into long term contracts - you can decide each year if you wish to continue to use 4Matrix.

We provide good support for getting started and using 4Matrix, through video help, Live Chat, online support, a knowledge base, ticket system, and telephone help when an urgent response is needed. Each of our support team are expert users of 4Matrix - several divide their time between supporting our customers and working in schools as data managers.

As a result of this approach, most of our business comes from recommendation from satisfied users. School staff continually tell us how valuable 4Matrix has been to their school's development. You can see what school leaders say about 4Matrix here.

Our team is small but has extensive experience in software development, understanding the complexity of school performance data and providing great customer support. We also work with a number of top-quality consultants who provide training events, or support schools in developing their use of 4Matrix.

The Evolution of 4Matrix Desktop

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Meet the Team

Mike

Company Director

A member of the partnership that originated the 4Matrix concept, Mike runs New Media Learning Ltd, the host company for this project.

Chris

Development Manager

Chris joined the 4Matrix project in 2009. Chris directs software developments, managing the evolution of the 4Matrix product range.

Ian

Media & Support Lead

Ian joined us in 2013. He leads on customer support and media-related projects such as web content and training videos.

Sue

Technical Support Advisor

Sue joined the team in 2014. Sue is a former local authority MIS officer and provides first-line technical support and training. Sue leads our Wales project.

James

Technical Support Advisor

James joined the team in 2015. James is a Freelance Data Specialist, covering technical support, training and events. He leads our KS3 CDA project.

Indu

Web Developer

Indu joined us in July 2016 as an expert in Microsoft Technologies. Indu leads on web developments and is responsible for 4Matrix Infinity and 4Matrix Fusion.

Maggie

Technical Support Advisor

Maggie joined us in 2018. Maggie divides her time as a Data Manager and 4Matrix Technical Support Advisor, assisting with training and events.

Kathryn

Technical Support Advisor

Kathryn joined us in 2018. Kathryn divides her time as a Data Manager and 4Matrix Technical Support Advisor, assisting with training and events.

Karen

Technical Support Advisor

Karen joined us in 2018. Karen divides her time as a Data Manager and 4Matrix Technical Support Advisor, assisting with training and events.